Refund policy

We want you to love your socks. If something isn't right, we'll make it right.

30-day guarantee
You have 30 days from the day your order is delivered to request a refund or replacement.

No need to send anything back
You don't have to return the socks. Just email us with:
- Your order number
- A photo of the item
- A short description of the problem

What's covered
- Damaged or defective items
- Wrong item, colour, or quantity received
- Items that are not as described
- Orders that never arrived (see our Shipping Policy)

How refunds work
Once we've reviewed your request, we'll let you know if it's approved. Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to appear. You can also choose a free replacement instead.

Contact us
Email support@socknest.store with any questions. We usually reply within 1–2 business days.